The Release and Instructions for Updating SafeKey Firmware

Step-by-step instructions

  • Download the SafeKey Desktop Tool from the link provided above.
    Note: The URL shortener may indicate that there may be a problem with the link, as it leads to an executable file. This is normal and you can continue by clicking on the download link.
  • Install and run the SafeKey Desktop Tool by executing the file you just downloaded.
  • Windows: safekey-desktop.Setup.1.5.0.exe
  • Apple: safekey-desktop-1.4.11.dmg
  • Linux: safekey-desktop-1.5.0.AppImage
  • Insert the SafeKey into a USB port of your device. Wait for your device to recognize the SafeKey if this is the first time using your SafeKey.
  • Click the ‘Refresh Authenticators’ button in the SafeKey Desktop Tool. Your SafeKey should show.
  • If your SafeKey is not running the latest firmware, the app will indicate that you’ll need to update it. To do so, click the orange ‘Out of date. Update now’ button.
  • A message will pop up saying ‘Activating bootloader. Press touch button to continue.
  • Press the touch button on the SafeKey to initiate the firmware update.
  • The app will indicate that it is writing to the SafeKey, please wait. The app may be unresponsive during the update process.
  • When the firmware has been successfully updated, a message will appear saying ‘Success. Refresh to see updated firmware version.
  • Click ‘Refresh Authenticators’ again to confirm the firmware has been updated.

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Safe Haven provides advanced FinTech solutions powered by blockchain, and our own patent-pending protocols along with our ‘SafeKey’ HSM cold-storage devices.

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Safe Haven

Safe Haven

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Safe Haven provides advanced FinTech solutions powered by blockchain, and our own patent-pending protocols along with our ‘SafeKey’ HSM cold-storage devices.